Shipping & Returns
Shipping Policy
Scented Flames and Crafts presently ships packages via all significant ground and air carriers. Typically, your item will depart our warehouse in 2 to 3 business days.
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The state to which the goods is being transported affects the shipping prices. To see the shipping costs to your state, click "see shipping rates" below.
Return & Exchange Policy
Only items purchased on the website or in one of our Scented Flames and Crafts retail locations may be returned, as per the terms of the return policy outlined on https://scentedcandlesandcrafts.com/.
Returns of goods obtained from third parties, including its retail partners, are not accepted by Scented Flames and Crafts.
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Please use the Contact Us form to reach out to a customer service representative for more return information or to make arrangements to return your purchase. All things being returned must be sent freight pre-paid.
Please send your returned items via a package delivery provider that offers tracking and/or insurance. You agree our return policy by using our website to place an order.